Refund or Exchange Policy
Everything we do at PEACEPROOF is focused around your peace of mind.
Eligibility for Refund or Exchange
You may return or exchange eligible items within 30 days of receipt. To qualify:
-
Merchandise must be unworn, unwashed, and with all original tags attached.
-
Items showing signs of wear, deodorant or perfume damage cannot be accepted.
Refund
-
Refunds are issued to your original method of payment.
-
Please allow 3 to 5 business days upon our receipt of the item for us to inspect your return.
-
Shipping costs are non-refundable unless there was a mistake in processing the order or the item was defective.
Exchange
-
Exchanges processed upon receipt and inspection of your return.
-
All exchanges are subject to stock availability.
Return Shipping Responsibility
-
Customers are responsible for all return shipping costs.
Condition Assessment
-
PEACEPROOF reserves the right to inspect all returned items and decline refunds or exchanges if items do not meet the return eligibility criteria outlined above.
How to Initiate a Return or Exchange
-
Contact us at customercare@peaceproof.com or submit your request here: Refund or Exchange Form.
-
Please ensure all returns are securely packaged to prevent damage during transit.
Questions?
Contact us at: Contact Form